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How to get help for the xPack flex

The quick answer is to use the GitHub Discussions pages.

Check documentation​

As usual, before anything, it is a good idea to check the project documentation.

The original flex documentation is available from the project web site:

Preliminary checks​

Before posting any questions or providing feedback, check if the subject was not already addressed.

Ask questions in GitHub Discussions​

If you still could not find a solution, if you have interesting use cases, if you have custom configurations, and generally if you have any experience that you want to share with others, use the GitHub Discussions pages, and enter a New discussion; use the Q&A category for questions, Ideas for suggestions and General for anything else.

Register a new support ticket only if necessary​

If you are convinced that you identified a bug related to the xPack binary distribution, not to the upstream flex itself (if you have doubts, use the GitHub Discussions), or if you have a pertinent suggestion how to enhance the xPack flex distribution, register a New Issue in the GitHub Issues tracker.

tip

Do not use the GitHub Issues tracker for questions and support, use the GitHub Discussions pages.

Use of private e-mail​

Please, please, please!

Do not use private e-mail for support, use the GitHub Discussions pages.

Sending private messages will be automatically replied with a short message including a link to this page. The reason for this rude behaviour is simply an attempt to use the time more efficiently; since discussions are archived, other people having similar problems might benefit from the answers.