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How to get help for the xPack Build Box

The quick answer is to use the GitHub Discussions pages.

Web pages issues​

If you find any issues in the content of these pages (such as typos or incorrect phrasing) or have suggestions for improving the documentation, please share them through the GitHub Discussions pages.

Check documentation​

As usual, before asking anything, it is a good idea to check the project documentation.

Preliminary checks​

Before posting any questions or providing feedback, check if the subject was not already addressed.

Ask questions in GitHub Discussions​

If you still could not find a solution, if you have interesting use cases, if you have custom configurations, and generally if you have any experience that you want to share with others, use GitHub Discussions pages. Enter a New discussion; use the Q&A category for questions, Ideas for suggestions and General for everything else.

Register a new support ticket only if necessary​

If you are convinced that you identified a bug or if want to contribute code to enhance the xPack Build Box project, register a New Issue in the GitHub Issues tracker.

caution

Do not use the GitHub Issues tracker for questions and support, use the GitHub Discussions pages.

Stack Overflow​

For community help, you can also use Stack Overflow. Tag your questions with xpack.

tip

Please be aware that there is another tag elastic-x-pack for a different project, and some of their questions are tagged with xpack too.

The Discord channel​

For live discusssions among members, join the xPack Community on Discord.

Currently, there are three channels available:

  • #xpm
  • #xcdl
  • #xpack-dev-tools
  • #general

These channels are open for free discussions on their respective topics.

However, for support, please use GitHub Discussions whenever possible.

X/Twitter​

New releases and other announcements are posted on X/Twitter.

Follow the hashtag #xpack_project for the latest updates.

Use of private e-mail​

Please, please, please!

Do not use private e-mail for support, use the GitHub Discussions pages.

Sending private messages will be automatically replied with a short message including a link to this page. The reason for this rude behaviour is simply an attempt to use the time more efficiently; since discussions are archived, other people having similar problems might benefit from the answers.