How to get help for xPack Docus Mock
Quick links
The quick answer is to use the GitHub Discussions pages.
Preliminary checks
Before posting any questions, check if the subject was not already addressed.
- check the documentation. The original documentation is available from:
- check the FAQ for similar problems
- check the GitHub Discussions for similar problems
- check the GitHub Issues tracker for similar problems.
Ask questions in GitHub Discussions
If you still could not find a solution, if you have interesting use cases, if you have custom configurations, and generally if you have any experience that you want to share with others, use the GitHub Discussions pages, and enter a New discussion; use the Q&A category for questions.
Register a new support ticket only if necessary
If you are convinced that you identified a bug related to the binary distribution, not Docus Mock itself (if you have doubts, use the GitHub Discussions), or if you have a pertinent suggestion how to enhance the xPack Docus Mock distribution, register a New Issue in the GitHub Issues tracker.
Do not use the GitHub Issues tracker for questions and support, use the GitHub Discussions pages.
Use of private e-mail
Do not use private e-mail for support, use the GitHub Discussions pages.
Sending private messages will be automatically replied with a link to this page. The reason for this rude behaviour is simply an attempt to use the time more efficiently; since discussions are archived, other people having similar problems might benefit from the answers.